Delivery

How much will it cost?

The delivery cost depends on the delivery method and country. You can find out exactly how much it will cost by adding the product(s) to the shopping cart and then on the view cart page. To change countries select ‘Calculate Shipping’.

Signed Mail

Please note, a signature will be required upon receipt of the package. As packages will need to be signed for the courier will normally not be able to leave it out on the doorstep or with a neighbour. If no-one is available to sign for the package when delivery is attempted typically the courier will leave a note for you to contact and arrange a re-delivery or pick up from your local post office.

Online Tracking

For packages that can be tracked online the tracking number will be emailed to you when the order has been dispatched.

TNT – www.tnt.com
FedEx – www.fedex.com

United Kingdom – www.royalmail.com
Ireland – www.track.anpost.ie/
Norway – www.posten.no
United States – www.usps.com
Canada – www.canadapost.ca
Israel – www.israelpost.co.il
Australia – www.auspost.com.au
New Zealand – www.nzpost.co.nz
Japan – https://www.japanpost.jp

Transit Time

Estimated transit time excludes Saturdays, Sundays and public holidays.

Location Delivery Service
Royal Mail 2nd Class Royal Mail 1st Class Royal Mail Special Delivery
UK Estimated Transit Time 2 -3 1 – 2 24 hours
Location Delivery Service
Royal Mail International Tracked & Signed FedEx Priority
Ireland Estimated Transit Time 5 – 7 1 – 2
USA Estimated Transit Time 5 – 7 1 – 2
Canada Estimated Transit Time 5 – 7 1 – 2
Europe Estimated Transit Time 5 – 7 1 – 3
Latin America Estimated Transit Time 5 – 7 1 – 3
Australia Estimated Transit Time 5 – 7 1 – 3
New Zealand Estimated Transit Time 5 – 7 1 – 3
Malaysia Estimated Transit Time 5 – 7 1 – 3
Singapore Estimated Transit Time 5 – 7 1 – 3
Thailand Estimated Transit Time 5 – 7 1 – 3
Rest of Asia Estimated Transit Time 5 – 7 1 – 3
UAE Estimated Transit Time 5 – 7 1 – 3
Saudi Arabia Estimated Transit Time 5 – 7 1 – 3
Israel Estimated Transit Time 5 – 7 1 – 3

Please note, we do not deliver to or accept payment from PO boxes, China, Taiwan, Vietnam, Bulgaria, Romania, Ukraine, Nigeria and Ghana.

Best practice – package contact number

We strongly advise customers to provide a contact phone number when placing an order; packages without a contact number for the recipient risk being delayed. This is especially important for those customers who are importing; in the event customs is unable to contact the package recipient they will usually hold the package for up to 5 working days. If after 5 working days customs are unable to contact the recipient then the package will be rejected and returned to sender.